Big issue for retailers

It's tough being an independent gift and greetings retailer. Not only do you have Tesco and Card Factory to worry about, but there's the constant worry about whether your latest store has the right look and location too.

Fortunately, for Terry Harvey and his new store in Hungerford (see: www.greetingstoday.co.uk/fromtheheart) the proof of the pudding was there to see. Nothing tells you've got everything spot on than a Big Issue seller camped outside your store. These guys can sniff out footfall at a thousand paces and know where the action's going to be.

Nice one Tel!